I have an exciting opportunity for an Administrator to join a dynamic integrated property services developer to join the companies Head Office Team.
With contracts throughout the North East, Yorkshire and West Midlands - due to winning new work there is an immediate requirement for an ambitious and experienced Administrator/Scheduler to join their team.
Based from the companies Head Office in Leeds, the successful candidate will be working on a mixture of Social Housing Contracts, which could consist of Responsive and Planned Maintenance, external repairs and refurbishment works. As the company also conduct general construction works there will be opportunities to assist the operational team with general administration duties. The role will include:- " Taking phone calls from tenants and booking them in to the relevant appointment system. " Speaking and liaising with engineers/tradesmen and ensuring each one is booked into the most relevant call depending on the area they cover and their trade. " You will also deal with the client directly loading repair requests on to their bespoke computer programme. " General ad-hoc administration duties. Candidates should have an excellent telephone manner and Customer Care skills as you may have to deal with difficult calls from concerned tenants as well as the ability to prioritise your workload and incoming calls.
In addition, candidates should also be computer literate and have the ability to learn quickly and adapt to various in-house computer systems. Knowledge of Social Housing repairs and maintenance contracts is highly desirable, especially as the role will require you to take information as well as ask for further relevant details in order to book the job accordingly. Candidates must have previous / similar work history and be able to provide working references.
The role is a permanent position and the starting salary of £20,000 per annum. If you are interested in this Administrator / Scheduler role, please forward your CV to Heather Bentley at Bromak Recruitment, e-mail address firstname.lastname@example.org