3B Training is a multi-accredited training provider delivering health and safety training courses across the UK. We pride ourselves on delivering exceptional customer service and dedicate our time to providing quality, worthwhile courses. With training centres from Portsmouth to Durham we've got the UK covered.
In order to deliver the best training services, we employ a tight knit team of superstars! Our employees are at the heart of everything we do so we only employ the most enthusiastic and driven team members. Our ambitious growth plans make 3B Training an exciting place to work, if you're looking to join an amazing team in a growing company, read on…
The Role - Centre Administrator
We are looking to appoint a Centre Administrator to join our expanding team to ensure the smooth running of courses in the North West centres.
Reporting to the Senior Centre Coordinator your key responsibilities will include:
Add customers and contacts to the company's CRM system
Take orders over the phone of delegates booking on to public courses and log public sales orders
Handle individual delegate cancellations
Preparation for all course material for your allocated venue such as register, print exam papers, ensure trainer has all the correct materials, print flyers for delegates, feedback forms etc
Chase tutors for any outstanding course returns as per 3B's process
Create pass letters when requested and in line with delegate eligibility
Answer inbound calls and take detailed messages for colleagues when required
Stock check - Monitoring literature stock in the branch and that has been given to tutors and ordering in time as necessary
The Person - Centre Administrator
The ideal Centre Administrator will hold the following essentials:
Be proactive in nature
Be comfortable working in a small team
Manage their own time effectively
Have proficient knowledge of Microsoft Office packages
Have excellent written and verbal communication skills
The following are desirable, but not essential:
Have experience working for a similar training provider
Ideally have a full clean driving license with access to own transport as travel to other centres will be required
The Pay - Centre Administrator
In reward for your skills and experience you will be offered a salary between £17,250 and £18,000 per annum plus 28 days holiday (including public holidays). The hours of work are Monday - Friday 8am to 5pm with 1 hour for lunch.
Additional benefits include company pension scheme, , eyecare vouchers, Bupa Cash Plan membership and your birthday off!
Please follow the link below to apply for this role, including a cover letter on why you think you're perfect for this opportunity.