My client is the builder of prestigious detached family homes in desirable locations throughout the North West, is looking to recruit and experience Customer Care Administrator
It is essential that you have your own transport due to location of office, free on-site parking is available. My client are paying a salary of £20k plus 23 days holiday and pension
As a valued member of a small team, you will deal with all aspects of the Customer Care process and assist the Office Manager to provide general office support to the Company Directors and Manager.
" Answering incoming telephone calls " Customer care administration - liaising with customers and subcontractors, advising works required, chasing outstanding works, updating customers, maintaining an accurate log of outstanding and completed works " Record and follow up maintenance issues at our lettings properties " Requesting, logging & monitoring subcontractor insurances and health & safety documentation " Recording, printing and sending out drawings " Provide typing assistance " Proof reading and formatting documents " Assisting with customer extras administration " Inputting customer extras orders on Sage " Maintain the company vehicles register " Requesting, logging & recording Gas Safety Certificates for rental properties " Meeting & greeting visitors to the office " Printing, filing & dealing with emails " Photocopying, scanning and filing " All general office administration & assistance
Key Skills and Attributes
" Previous experience working in a Customer Care role " Strong knowledge of MS Office including Outlook, Word & Excel " Ability to work on own initiative and also as part of a team " Excellent written and verbal English " Excellent attention to detail " Confident telephone manner " Good organisation skills " Reliable, adaptable and willing to learn
How to apply
If you have previous experience selling new build homes and are interested in the Sales Advisor opportunity please contact Heather at Bromak or apply via the link below.