Salary: Up to £18000 per annum + + commission and benefits
Start Date: ASAP
Floating Sales Advisor
Our client is seeking an experienced and dedicated Floating Sales Advisor who will deliver first class customer service to existing and prospective home owners.
The company are an established builder who operate across the North West and North Wales delivering high quality new homes. They currently have a requirement for a Floating Field Sales Advisor to work across developments in Rhyl, Abergele, Hawarden, Oakenholt, Mold and Holyhead. The role will require you to be flexible with regards to your working pattern (this will vary from week to week).
Field Sales Advisor role
Reporting to the Sales Manager you will be focusing on securing reservations off-plan throughout the construction and core phases of the development. You will respond to all leads generated and actively get involved with all the parties to achieve legal completions through exceptional customer service. As an experienced Field Sales Advisor you will ensure customer satisfaction and expectations are met through effective communication, organisational skills and professional attitude
" Dealing with all prospective/existing customers in a professional and engaging manner to ensure the best customer experience; " Achieving sales of properties and extras to customers in line with agreed targets; " Following up sales leads/ enquiries and ensuring customer database is kept up to date; " Providing expertise in the Company's house types, specifications, and the buying procedure; " Build relationships with preferred solicitors and IFA's in order to progress sales through to exchange and completion; " Maintain regular customer contact from reservation through to key handover & completion; " Update plot files & follow sales & customer service process; " Maintaining the presentation of sales arena and the sales office; " Ensuring that all paperwork and site administration is up to date, and required reports completed; " Confidently demonstrate our show homes and product along with the features available to future home owners; " Attending team meetings and weekly meetings with Sales Manager; " Maintaining a high standard of professionalism and personal presentation; " Ensuring high standards of Health and Safety on site.
Experience & Skills required
" Demonstrable experience in sales and customer service; " Knowledge and experience of selling off plan; " Enthusiasm and passion for customer service and going the extra mile; " Ability to plan, prioritise and organise own workload; " Excellent communication skills, written and oral; " Excellent organisational skills; " Attention to detail; " Use of outlook diary system; " Ability to work effectively in a team and independently; " Ability to develop good working relationships; " Adaptable/flexible; " Problem Solving.
What's on offer?
The successful Field Sales Advisor will be offered a competitive basic salary of £18k - £20k, commission and bonuses, mileage (full mileage when travelling to Holyhead development), pension and 23 days holidays (bank holidays are given in lieu). Full flexibility is required for this role
If you are interested in this role and would like to apply, please contact Heather at Bromak or apply via the link below.