Lead Planner / Scheduling Manager Bedfordshire Temporary to Permanent £14.00ph
My Client is one the UK's leading providers of planned and responsive maintenance services in the Social Housing sector, maintaining more than 500,000 properties Nationwide. Due to managing an increased number of properties, my Client is looking to recruit an additional Responsive Repairs Planner to join their busy team in Bedfordshire.
Reporting to the Senior Manager, you will be responsible for overseeing a team of Planners working on a Repairs & Maintenance contract based from offices in Bedfordshire. You will liaise with all internal departments and the Client and ensure that all works are completed within SLA's and to the required standards.
Manage and lead a team of Planners to ensure effective use of resources
Ensure company standards and procedures are adhered to by those employees.
Develop and execute improvement processes to improve efficiency and effectiveness
Monitor and publish KPIs within your team
Report back and discuss the progress of your team
Keep all teams up to date and ensure stages of progress are correctly presented to the client.
Present information for internal meetings
Problem solve any escalated issues and escalate further if needed
Must be a team player but must also be able to work on own initiative
Must be able to prioritise a very busy workload
Must have excellent communication skills and telephone manner
Must have the ability to learn and adapt to various in-house computer systems
Must be computer literate
Must have previous experience of working as a Team Leader or Planning Manager within the Social Housing sector
Must be able to handle challenging or sensitive situations
Previous experience on the Orchard Housing system - Preferable, not essential
Previous experience on in house system 'Impact' - Preferable, not essential
In return for your skills, you will be paid an hourly rate of £14.00 along with a comprehensive pension and medical package. Plus, you will have the opportunity of working with one of the UK's leading Social Housing Contractors.
This is a temporary to permanent position and application is by CV only. If you are interested in this Lead Planner / Scheduling Manager role, please forward your CV to debbie.stilwel