A new build homes developer is looking to recruit a Sales Coordinator to join their regional office in North Shields on a permanent basis.
My client is a respected national housebuilder with an established reputation for building outstanding quality family homes and providing excellent customer service.
They believe in building homes safely, in a way which is considerate to the environment and delighting customers with a product and experience which recognises that buying a new home is a significant lifetime purchase.
Reporting to the Sales Manager, the Sales Coordinator will be responsible for coordinating and managing actions arising from plot reservations through to exchange of contract, ensuring that all subsequent legal completion timescales are agreed and achieved. You will also provide administrative support for the Sales department.
You should possess strong communication skills to form an effective liaison with external and internal stakeholders while possessing organisational skills and excellent time management. Previous knowledge of CRM systems and JDE is desirable.
Co-ordinate stationery requests for sales staff
Forward enquiries to sales staff from website
Send out brochures
Ensure plot files are updated with correspondence
Produce final inspection log
Produce nine month inspection log
Send out relevant customer letters throughout the reservation stages
Answer initial telephone enquiries
Process customer extras and liaise with Commercial and Accounts regarding quotations and payments
Typing and circulating sales correspondence
Arranging contracts and transfers for signature and logging whereabouts
Receiving exchange and completion notifications from solicitors and informing sales staff accordingly
Producing the Home Owner's Manual
Assist with customer care management
To provide assistance and support to the Regional Director as required
Skills & Experience Required
Understanding of the house buying process
Understanding of construction, ideally house building
Experience and knowledge of sales activity on site
Confidence and ability to converse with people at all levels (particularly purchaser, solicitors, Heads of Department, Regional Director and CEO)
Team player (to become an integral part of the region & sales team)
Attention to detail
Ability to work under pressure and to tight deadlines
Experience of Microsoft Office Suite (Word, Excel, PowerPoint)
What's on offer?
My client offers a basic salary between £18k and £24k pa plus Monday to Friday hours.
How to apply
To apply for this role please contact Jessica Sfyris at Bromak or click on the link below. All applications are treated in strict confidence.