3B Training is a multi-accredited training provider delivering health and safety training courses across the UK. We pride ourselves on delivering exceptional customer service and dedicate our time to providing quality, worthwhile courses. With training centres from Portsmouth to Durham we've got the UK covered.
In order to deliver the best training services, we employ a tight knit team of superstars! Our employees are at the heart of everything we do so we only employ the most enthusiastic and driven team members. Our ambitious growth plans make 3B Training an exciting place to work, if you're looking to join an amazing team in a growing company, read on…
The Role - Senior Centre Coordinator
We are looking to appoint a Senior Centre Coordinator to help develop the Midlands region.
You will be responsible for the coordination and profitability of public courses in our Midlands region.
You will be responsible for:
Scheduling and plotting courses
Sourcing new trainers and venues and negating rates
Managing customer relationships with our satellite training venues
Monitoring course performance
Processing bookings and enquiries
Monitoring and acting on centre feedback
Proactively increasing delegate numbers on public courses
Monitor and improve the profitability of your centres
Deal with escalated customer complaints
Line management responsibilities including dealing with any HR related issues
The Person - Senior Centre Coordinator
The ideal Senior Centre Coordinator will:
Have experience working for a similar training provider
Have a valid UK driving licence as some travelling may be required
Be able to lead and motivate a small team
Be proactive in nature
Manage their own time effectively
Have proficient knowledge of Microsoft Office packages
Have excellent written and verbal communication skills
The Pay - Senior Centre Coordinator
In reward for your skills and experience you will be offered a competitive salary. The hours of work are Monday - Friday 8am to 5pm with 1 hour for lunch.
Company Pension Scheme
An extra days' holiday for your birthday (once completed 6 month probation)
Bupa Cash Plan scheme (once completed 6 month probation)
Additional Service day for each complete year of service
Please follow the link below to apply for this role, including a cover letter on why you think you're perfect for this opportunity.