Industry: Fit-out, General Construction, House Building, Maintenance, Refurbishment, Trades
Working Hours: Full-Time
Salary: £11 - £12 per annum
Start Date: 29/01/2018
An excellent opportunity has arisen for an experienced Tenant Liaison Officer to join an award winning main contractor in Sunderland on a temporary basis.
Our Client specialises in both social and residential properties nationwide. They are currently looking to recruit a Tenant Liaison Officer to work on their tenanted properties in Sunderland.
The Role - Tenant Liaison Officer
As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Attending and chairing tenant forum meetings to advise tenants of works being carried out
Monitor customer complaints and resolve any potential issues
Monitor customer satisfaction
The Experience Required - Tenant Liaison Officer
To qualify for the role you will ideally have experience working in the social housing sector in a similar role dealing with tenants on a daily basis. You must also have a full driving license along with your own transport. A CSCS card would also be essential
If you would like to apply for this role please email your CV to firstname.lastname@example.org