Industry: Fit-out, General Construction, House Building, Maintenance, Refurbishment, Trades
Working Hours: Full-Time
Salary: £18000 - £23000 per annum + plus package
Start Date: 06/08/2018
My client are a well established and expanding Social Housing Contractor, who are currently undergoing a period of sustained growth.
As a result of this growth, they are looking to recruit an experienced Tenant Liaison Officer to work on a Social Housing Refurbishment Schem's across South Manchester. This will consist of mainly internal works.
As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried out
Monitor customer complaints and resolve any potential issues
Monitor customer satisfaction
To qualify for the role you will ideally have experience working in the social housing sector in a similar role dealing with residents on a daily basis.
You must also have a full driving licence along with your own transport as you may be required to travel to other schemes on occasion. A CSCS Card is ideal for this role, but not essential.
In return the salary on offer is £18k-£22k + package including car allowance, pension & healthcare.
To apply for this role, please email a copy of your CV to Laura Murphy at Bromak, using the contact details provided.