Salary: Up to £13 per hour + Plus 0.45p Site Mileage
Tenant Liaison Officer
Temporary to Permanent
Start March 2020
Plus, 45p site mileage
The Client Our client is a leading Social Housing Contractor with offices-based Nationwide. They work with some of the largest City Councils and Housing Associations/Groups across the Country. Due to managing an increased number of properties, they are looking to recruit a Tenant Liaison Officer based from their offices in Birmingham.
The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for replacement kitchen, bathrooms and external works such as windows, doors & roofing in domestic properties across the Birmingham region.
Liaising closely with Tenants & Scheme Manager regarding access and programme of works
Assisting and liaising with Site Managers, Supervisors and the Client
Contacting neighbourhood housing associations and establishing working relations
Visiting tenants and advising them on completion dates, colour schemes etc.
Attending/chairing tenant forum meetings/open days advising tenants of works being completed
Pre-entry visits to introduce the company & to advise tenants on works being completed
General admin - printing letters, updating files and trackers, arranging appointments etc.
Qualifications & Experience
MUST HAVE previous experience of working as a TLO on social housing projects.
CSCS card desirable but not essential
Full UK Driving Licence
Plus 0.45p Site Mileage
Temporary to Permanent position
The opportunity of working with a leading Social Housing Contractor
What to do next: This role is to start with effect from March 2020, so if you are looking for a new opportunity and this role is of interest to you, please forward your CV to email@example.com in the first instance.
If this role is not for you but you are interested in hearing of different opportunities, we are still keen to hear from you, so please get in touch on the number provided.
Please note, all applications are held in the strictest confidence.