We are looking to recruit a Tenant Liaison Officer for a Social Housing Contract based in London, N4. Our Client is a National Social Housing Contractor looking for a reliable and experienced Tenant Liaison Officer for their busy project in North London.
The contract is a 'Decent Homes' kitchen and bathroom project and as the Tenant Liaison Officer, you will be on the front line, delivering high quality customer service to a wide range of tenants. Duties include:
Pre entry visits to introduce the company & to advise tenants on works being carried out Acting as the main point of contact with any problems/queries that may arise Contacting neighbourhood housing associations and establishing working relations Monitor customer complaints, resolve any potential issues effectively and efficiently and monitor customer satisfaction Discussing colour choices and options with tenants General administration including printing letters, updating files and trackers, arranging appointments etc.
You must have previous Tenant Liaison experience within the Social Housing sector, preferably working on Decent Homes schemes. In return the Client is offering a competitive rate plus the opportunity of working with a leading Social Housing Contractor on a long term basis.
The role is to start ASAP and will run for 4 months. If you are interested in this Tenant Liaison Officer position, please forward your CV to Debbie Stilwell at Bromak Recruitment, email address email@example.com