Bromak Recruitment Ltd looking to recruit a Tenant Liaison Officer on a temporary/Contract basis for a Nationwide Contractor.
Our Client specialises in both social and residential properties nationwide. They are currently looking to recruit a Tenant Liaison Officer to work at their regional Site Offices based in Coventry.
This is an immediate requirement to work on a contract up to 12 months in duration.
As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during a large External Works refurbishment, maintenance and major works scheme.
Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Monitor customer complaints and resolve any potential issues
Monitor customer satisfaction
To qualify for the role you will ideally have experience working in the social housing sector in a similar role dealing with tenants on a daily basis and working on a similar EWI works scheme is advantageous. You must also have a full driving license along with your own transport. A CSCS card would also be desirable.