Salary: £18000 - £21000 per annum + plus package including £2.5K car allowance
Start Date: ASAP
Tenant Liaison Officer requirement.
My client are a well-established Social Housing Contractor, who are currently undergoing a period of sustained growth.
As a result of this growth, they are looking to recruit an experienced, strong and flexible Resident Liaison Officer to work on internal and external schemes - including high-rise properties.
These schemes will across the North West inclusive off: The Lakes, Liverpool, Wales, and Manchester etc.
As a Resident Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
Pre entry visits and company inductions;
Collect tenancy agreement/approval forms;
Visiting tenants in their homes and to advise them on when and what work is being carried out;
Act as the main point of contact and deal with any problems/queries that tenant may have;
Contacting neighbourhood housing associations and establishing working relations with them;
Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates;
Attending and chairing tenant forum meetings to advise tenants of works being carried out;
Monitor customer complaints and resolve any potential issues;
Monitor customer satisfaction.
To qualify for the role you will need:-
Previous experience working as a Tenant/Resident Liaison Officer;
Flexibility in daily commute;
Full and clean driving licence;
A CSCS Card is ideal, but not essential.
The salary on offer is £18k + package which includes car allowance of £2,500 and other benefits.
To apply for this role please send a copy of your CV to the link below.