Industry: Fit-out, General Construction, House Building, Maintenance, Refurbishment, Trades
Working Hours: Full-Time
Salary: £12 per hour + Negotiable
Start Date: 17/07/2017
We are looking to recruit a Tenant Liaison Officer for a Social Housing Contract based in Nottingham. Our Client is a National Social Housing Contractor looking for a reliable and experienced Tenant Liaison Officer for their busy project in Nottingham.
The contract is an 'EWI' (External Wall Insulation) project and as a Tenant Liaison Officer you will be on the front line, delivering high quality customer service to a wide range of tenants.
Duties include: Pre entry visits to introduce the company & to advise tenants on works being completed Completing tenancy agreements forms and acting as the main point of contact with any problems/queries that may arise Contacting neighbourhood housing associations and establishing working relations Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates etc. Attending & chairing tenant forum meetings to advise tenants of works being completed Monitor customer complaints, resolve any potential issues effectively and efficiently and monitor customer satisfaction General administration including printing letters, updating files and trackers, arranging appointments etc.
You must have previous Tenant Liaison experience within the Social Housing sector, preferably working on an EWI contract, although this is not essential. In return the Client is offering n hourly rate of £12ph. The role is to last for 6 months initially and to start July 17th 2017, for the right candidate this could lead to long term work, as the client are currently tendering for the second phase.
If you are interested in this Tenant Liaison Officer position, please forward your CV to Sam Fox at Bromak Recruitment, email address firstname.lastname@example.org