3B Training are a professional and highly accredited company. We deliver various Health and Safety, CITB and other courses and sessions in venues across the UK, as well as working in partnership with other leading accredited training providers in order to offer our clients a broad spectrum of courses suitable for all.
Due to the relocation to a bigger office in Hindley, we are currently looking to appoint Training Administrator who will be key to the successful operation of this exciting new venture.
Informing accrediting bodies of courses which are due to take place
Handling course cancellations including informing venues, trainers and brokers if a course is no longer running
Making sure all relevant paperwork is collated and in order following training courses
Creating, processing and checking certificates before sending them on to clients and delegates
Answering inbound calls and taking messages
Updating CRM as necessary
Customer Care/Training Duties
Greeting customers and ensuring the course registers are signed
Taking enquiries and passing them onto to the Business Development team
Taking Bookings via email and phone and adding delegates onto courses
Emailing clients on offers, discounts & promotions
Material checking for courses
Ensuring the are enough refreshments for each course
Loading and emptying the dishwasher daily
Ensuring training rooms are tidy at the end of each day
You will have excellent customer service skills, be confident and possess excellent interpersonal and communication skills, both verbally and written. In addition, you must be fully conversant with all Microsoft packages.Please follow the link below to apply for this role.
In reward for your skills and experience you will be offered a salary of £16,000 - £18,000 depending on experience plus 28 days holiday (including public holidays) and the hours of work are Monday - Friday 8am to 5pm with 1 hour for lunch.
To be considered for this role you must have proven experience in a similar customer facing role with strong Administration skills. You must also have a valid driving licence and access to your own vehicle.