3B Training is a multi-accredited training provider delivering health and safety training courses across the UK. We pride ourselves on delivering exceptional customer service and dedicate our time to providing quality, worthwhile courses. With training centres from Portsmouth to Durham we've got the UK covered.
In order to deliver the best training services, we employ a tight knit team of superstars! Our employees are at the heart of everything we do so we only employ the most enthusiastic and driven team members. Our ambitious growth plans make 3B Training an exciting place to work, if you're looking to join an amazing team in a growing company, read on…
The Role - Training Coordinator
We are looking to appoint a Training Coordinator to help develop the Liverpool/Merseyside region.
Reporting to the Training Advisor, and working from our Head Office in Wigan, the main purpose of this role is to support with the growth of our Liverpool/Merseyside training centres.
Key duties will include:
Attend client meetings to establish their training needs and providing necessary available options to fulfil their requirements
Make outbound calls to regional businesses to establish training contacts and training needs
Attend networking events to promote 3B and gain new training/potential client contacts
Contact businesses to gain contacts and develop relationships that have booked via the 3B website
Qualifying all enquiries and making sure they are seen through to completion, or passed to a Training Advisor
Producing quotations for clients for public, broker and in-house courses
Taking bookings and payments via email and phone
Keeping the CRM system up to date with customers, contacts and delegate information
Work alongside the centre teams to actively promote courses and services throughout the north west venues
Be able to advise on all public courses, In house training & Broker courses (training will be provided)
The Person - Training Coordinator
The ideal Training Coordinator will:
Be confident in speaking with customers both over the phone and face to face
Have a sales background - Essential
Have worked in a training environment and/or have a construction background - one of these is essential but both would be preferable
Be proactive in nature, always looking to go the extra mile for the customer.
Be focussed on achieving results
Have the ability to build strong and profitable business relationships
Hold a valid UK driving license and own vehicle
You will be confident and possess excellent interpersonal and communication skills, both verbally and written. In addition, you must be familiar and confident with all Microsoft packages.
The Pay - Training Advisor
In reward for your skills and experience you will be offered a salary that is negotiable depending on experience. 20 days holiday (plus public holidays). The hours of work are Monday - Friday 8am to 5pm with 1 hour for lunch.